We recently came across some research conducted by Norton which got us thinking about just how much people know about some of the basics around cyber security and on-line fraud. Try these simple 4 questions out (and we’ll give you the answers afterwards!):
- Would you be able to identify a phishing email?
- Would you know whether the wi-fi network you’re using is secure or not?
- Do you use a secure password only when you absolutely have to?
- Are ALL of your devices protected with anti-fraud software?
Some of the answers are surprising. 38% aren’t able to spot a dodgy email from a legitimate one. And 77% experienced a ‘negative outcome’ after responding to a potential phishing email.
Particularly relevant where staff use their laptops, tablets and phones when they are out and about, 54% don’t know how to work out whether the wi-fi network they are using is secure. 66% do use secure passwords even when they’re not essential – but 40% have at least one unprotected device. 43% feel overwhelmed by the amount of information they need to protect on a daily basis.
Most surprising are the groups of people who are most affected by cyber crime. Top of the list are those who we would expect to be most tech-savvy – 36% of Millennials have been affected by cyber crime in the past year, closely followed by 35% of frequent travellers.
Does it really matter though? The total financial cost of cybercrime in 2016 during 2016 came to £1.8 billion. Each consumer spent 11 and a half hours sorting out cyber fraud. These are all showing increases on previous years – the problem isn’t going away, it’s just getting steadily worse.
So what does it mean to the average small business? If you run those 4 questions past each employee, and they can’t answer each positively, then your business is at risk. Perhaps it might be time to consider using some of the training budget?